Sales Position APPLY NOW

Full Job Description

Black Lava Vape was the Big Island's First Vape Shop, and the second in the state. Established in 2013. With 3 locations, when it comes to vape, we are the authority on Island

• Knowledge of vape and vaping products is a requirement.
• Looking for outgoing Team Members that are able to speak with customers and explain different products.
• Work is laid back, most customers know what they want but you will be required to show customers new products and increase sales.
• Our Team is pretty small and tight knit we are looking for team members are are easy to get along with.
• We are a tobacco free company. No tobacco products are allowed.
• This job may require 40 hours per week and may be seasonal.
• Looking to hire 1-2 part time Team members that are able to work at minimum 20 hours a week.

The Customer Service Associate plays an important role in the success of a store team. The Customer Service Associate focuses on exceeding customer expectations through helping customers find products and completing customer transactions while displaying a positive, friendly attitude. All employees are expected to adhere to our business philosophy, guidelines and policies.

Job Description:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

Shop hours:

9AM-7PM Monday - Saturday

10AM-7PM Sunday

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Benefits:

• Employee discount

COVID-19 considerations:

Team members wear masks during shift when a customer is in the store. All customers are required to wear a mask to enter the retail store. We sanitize all surfaces, doors, and credit card machine.

Experience:

• Customer Service: 1 year (Preferred)

Pay frequency:

• Weekly

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Autonomous/Independent -- enjoys working with little direction